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Metrikus vs Facilio

Two portfolio-scale building platforms with AI on top, aimed at different teams (our reading). Metrikus is a building intelligence layer for workplace and real estate teams: it sells no sensors, unifies occupancy, booking, IAQ and BMS data from 100+ integrations and adds plain-language insights and natural-language questions. Facilio is an operations system for facilities teams and FM service providers: a connected CMMS with work order, maintenance, energy and refrigeration modules, plus Atom AI agents for intake, dispatch, invoice and fault-triage work. Desk research from vendor pages read Oct 24, 2026; not tested, no winner.

DESK RESEARCH, NOT TESTED. Compiled from vendors' public websites (accessed Oct 24, 2026). Vendor claims are not verified by Means & Methods Lab. No scores or rankings.

In short: Metrikus (Building intelligence & workplace data; no public prices (quote / sales)) vs Facilio (Connected CMMS & facility operations; no public prices (quote / sales)). Facts last checked Oct 24, 2026. No winner declared; not tested.

Side by side

Metrikus vs Facilio: vendor-published facts side by side
Sheet rowMetrikusFacilio
CategoryBuilding intelligence & workplace dataConnected CMMS & facility operations
AI role (our label)AI-firstAI features added to established product
What it doesBuilding intelligence platform that unifies 100+ building data sets and adds AI-driven plain-language insights and natural-language questions. Data sets include occupancy, booking, IAQ, BMS and more; insights cover what changed, why it matters, what to do next, plus natural-language questions and periodic space-recommendation reports. Hardware-agnostic; Microsoft partnership for Azure-based AI chat and insights. Vendor says most customers ingest live data within two weeks and full portfolio onboarding typically takes four to eight weeks; ISO 27001 and GDPR cited. Case claims include a 25% energy reduction across seven sites and a £500k lease avoided through utilisation evidence (vendor-published case figures, not verified). Re-read Oct 17, 2026: integrations named include Cisco, Poly, Logitech, VergeSense, PointGrab and Butlr; custom connectors and a public API for building data; it says it sits above sensors, booking systems and the BMS rather than replacing them, and adds a case figure of data consolidation cut from 14 days to 2 hours (vendor claim). Re-checked Oct 19, 2026: unchanged in substance (100+ integrations including Cisco, Poly, Logitech, VergeSense, PointGrab and Butlr, public API, Microsoft and Azure-based AI, ISO 27001 and GDPR, two-week and four-to-eight-week onboarding, 25%, GBP 500k and 14-day case figures). Re-checked Oct 20, 2026: unchanged in substance (100+ integrations, custom connectors, public API, Microsoft partnership, ISO 27001 and GDPR, two-week and four-to-eight-week onboarding; case figures as above, vendor claims). The homepage also describes live occupancy by floor with alerts when CO2 crosses a threshold for workplace teams, and 6, 12 and 24 month utilisation trends with drill-down from region to desk for real estate teams. Re-checked Oct 22, 2026: homepage unchanged in substance (100+ pre-built integrations, hardware agnostic, plain-language AI insights and natural-language questions, periodic reports with space recommendations, Microsoft partnership with Azure-based AI, ISO 27001 and GDPR, live data within two weeks and full portfolio onboarding in four to eight weeks). The case section now describes a Met Office project comparing IAQ sensors with the BMS and a FTSE 100 lease decision; those outcome figures are vendor claims and not used. Re-checked Oct 24, 2026: homepage unchanged in substance (100+ native integrations, hardware agnostic, plain-language AI insights and natural-language questions, periodic space-recommendation reports, Microsoft partnership with Azure-based AI, ISO 27001 and GDPR, live data within two weeks and full portfolio onboarding in four to eight weeks). It also describes portfolio drill-down from region to site, floor, space and desk, and a value estimate that starts from floor area or desk count and measured occupancy. The homepage's 4.8/5 rating line, case figures and customer quotes are vendor content and not used.Connected operations and CMMS platform for facility management, with work orders, maintenance, assets, energy monitoring and Atom AI agents. It covers work orders and service requests, preventive maintenance, asset lifecycle, inspections, inventory and procurement, vendor and tenant portals, plus Connected Buildings (energy monitoring, cloud optimization, fault detection and diagnostics) and Connected Refrigeration. Atom Suite is a set of AI agents inside the platform that the vendor says automate service operations, invoice verification and FM decision-making. Vendor cites figures such as 80% less manual data entry and <24-hour average work-order resolution (vendor claims, not verified). Re-checked Oct 19, 2026: unchanged in substance (Atom Suite of AI agents for service operations, invoice verification and FM decisions; 80% and under-24-hour figures are vendor claims). Re-checked Oct 21, 2026: the homepage now calls Facilio an agentic AI platform for facilities management and names the Atom agents: service intake, service dispatch, vendor coordination, invoice processing, building compliance, procurement and sourcing, reporting, and alarm and fault triage. It also lists Mira, a helpdesk AI for service request intake, routing, dispatch coordination and emergency escalation across calls, chat, WhatsApp and email; IoT Edge software for BMS integration and equipment telemetry; and Facilio Studio, where its engineers build custom agents and apps. The page's one billion+ square feet, 80% of calls handled by AI and 4x faster dispatch figures are vendor claims, not verified. Re-read Oct 22, 2026: the homepage lists the Atom suite of AI agents (workflow, building-data and custom agents, including service intake, alarm and fault triage, and procurement and sourcing agents), connected CMMS, buildings and refrigeration apps, IoT Edge software for BMS and equipment telemetry, and Facilio Studio for custom agents; the FAQ names connectors for Planon, Archibus and Maximo and says the first module usually takes 4 to 6 weeks to implement. Re-checked Oct 24, 2026: homepage unchanged in substance (Atom suite of workflow, building-data and custom agents; Mira helpdesk AI; connected CMMS, buildings and refrigeration apps; IoT Edge software; Facilio Studio; 4 to 6 weeks for the first module; connectors for Planon, Archibus and Maximo). The page now also has a security section (role-based permissions, approval checkpoints and limits, audit trails, regional hosting), names IBM Maximo, Yardi and Siemens among integrations, and its FAQ cites ISO 27001 and GDPR with encryption at rest and in transit (vendor statements). Square-footage, call-handling, dispatch-speed and workload figures are vendor claims and not used.
Who it's forEnterprise workplace, real estate and facilities teams managing multi-building portfolios.FM service providers, healthcare, retail, commercial portfolios and corporate facilities teams.
Pricing (as publicly stated)No public prices found (checked Oct 16, 2026): the vendor site has no pricing or plans link in its navigation or footer, and /pricing and /plans return a not-found page (metrikus.io/pricing still not found Oct 17, 2026). The site's calls to action include "Book a demo". Confirm current pricing with the vendor. Re-checked Oct 19, 2026: unchanged. (/pricing still not found). Re-checked Oct 20, 2026: unchanged (/pricing still not found; the call to action is a demo). Re-checked Oct 22, 2026: unchanged (/pricing still not found; Book a demo). Re-checked Oct 24, 2026: unchanged (/pricing still not found; Book a demo).Not publicly listed. Pricing page (re-checked Oct 16, 2026) still lists tiered Standard, Essential and Enterprise plans for CMMS, building operations and refrigeration compliance, tailored by portfolio size, users and deployment scope, each with Request a custom quote; no prices shown. (The page's ROI calculator is a savings estimate, not a price.) Earlier note (Oct 15, 2026): Not publicly listed (tiered Standard / Essential / Enterprise by portfolio size, users and deployment scope; quote form on pricing page). Re-checked Oct 17, 2026: unchanged. Re-checked Oct 19, 2026: unchanged. (Standard, Essential and Enterprise, each Request a custom quote). Re-checked Oct 21, 2026: unchanged (Standard, Essential and Enterprise, each Request a custom quote, tailored by portfolio size, users and deployment scope). Re-checked Oct 22, 2026: unchanged; Standard, Essential and Enterprise plans are all quoted (request a tailored pricing proposal), with no dollar prices. Re-checked Oct 24, 2026: unchanged (Standard, Essential and Enterprise, each Request a custom quote, tailored by portfolio size, users and deployment scope; no prices).
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Vendor links
Sources

Facts last checked: Oct 24, 2026. Prices change; check the vendor page before relying on them.

Where the vendor descriptions differ

  • What each is (vendor pages): Metrikus says it sits above existing sensors, booking systems and the BMS to unify and interpret the data rather than replace them, serving live occupancy by floor with CO2 alerts for workplace teams and 6, 12 and 24 month utilisation trends for real estate teams. Facilio lists connected CMMS modules (work orders, service requests, preventive maintenance, assets, inspections, inventory, vendor and field service management, visitor and workplace management), Connected Buildings (energy monitoring and benchmarking, cloud-based optimization, fault detection and diagnostics) and Connected Refrigeration (refrigerant compliance and leak detection).
  • Where the AI sits: Metrikus pairs every chart with a plain-language insight (what changed, why it matters, what to do next), answers natural-language questions such as which floor is busiest on Tuesdays, and emails periodic reports with space recommendations; it says its AI layer is built with Microsoft on Azure. Facilio's Atom suite lists workflow, building-data and custom agents, naming service intake, service dispatch, vendor coordination, invoice processing, building compliance, procurement and sourcing, reporting, and alarm and fault triage agents, plus Mira, a helpdesk AI across calls, chat, WhatsApp and email. Facilio says permissions, approvals and audit trails keep automated actions in your control.
  • Connections: Metrikus lists 100+ native integrations (Cisco, Poly, Logitech, VergeSense, PointGrab and Butlr named), custom connectors and a public API for building data. Facilio names IBM Maximo, Yardi and Siemens, out-of-the-box connectors for Planon, Archibus and Maximo, IoT Edge software for BMS integration and equipment telemetry, and Facilio Studio, where its engineers build custom agents and apps.
  • Getting started: Metrikus says most customers ingest live data within two weeks of kickoff and full portfolio onboarding typically takes four to eight weeks. Facilio says the first module takes 4 to 6 weeks to go live and later modules are faster once the integration is in place.
  • Pricing (checked Oct 24, 2026): neither publishes prices. Metrikus has no pricing page (/pricing not found) and routes to a demo. Facilio's pricing page lists Standard, Essential and Enterprise plans for CMMS, building operations and refrigeration compliance, tailored by portfolio size, users and deployment scope, each with Request a custom quote.
  • Security (vendor statements): both cite ISO 27001 and GDPR; Facilio also lists encryption at rest and in transit, role-based access and regional hosting.
  • Not used here: Metrikus's case-study energy, lease and time figures, its 4.8/5 rating line and customer quotes, and Facilio's square-footage, call-handling, dispatch-speed and workload figures and customer quotes. Neither tool has been tested by Means & Methods Lab.

Paraphrased from the sources listed above. Vendor claims are reported as claims.

What users say

The facts above come from vendor websites. Whether either tool is any good for your work is something only people who use them can say. These are member reviews, all ratings shown, never edited or removed for being negative.

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Questions to ask in your review

  • What each costs for your portfolio size and modules
  • Whether you need a data layer over existing systems (Metrikus), a system of record for work orders and maintenance (Facilio), or both
  • How Facilio's agents and Metrikus's insights behave on your buildings' real data
  • What did you use it for, on what kind of work and project size?
  • How long did setup and training take, and who on your team did it?
  • What does it cost you in practice, compared with what the sales call said?

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