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FieldPulse

AI features added to established productNo public prices (quote / sales)

DESK RESEARCH, NOT TESTED — compiled from the vendor's public website on Oct 18, 2026. Vendor claims are not verified by Means & Methods Lab.

In short: FieldPulse is listed as Field service management with the Maverick AI assistant and Operator AI call answering (AI features added to established product). Pricing: no public prices (quote / sales). Facts last checked Oct 18, 2026 from 5 vendor sources. Not tested.

WHAT IT DOES

Field service management software for residential and commercial trade service businesses (its industry list includes HVAC-R, electrical, plumbing, garage door, locksmith, property management, appliance repair, commercial equipment, fire and security, septic and A/V installation, plus franchises): scheduling and dispatching, work orders, jobs and projects, custom workflows (ClearPath), estimates and invoices, payments and financing, job costing, QuickBooks integration, inventory, dashboards and reporting, customer communication, customer and booking portals, maintenance agreements, asset management and a mobile app. It groups its AI as Field Intelligence (pages read Oct 18, 2026). Maverick, an assistant for owners and office staff included in the base subscription, answers questions about revenue, open invoices and jobs from live FieldPulse data, finds records from loosely worded questions, builds reports you can pin to a dashboard or have emailed on a schedule, finds open times with the right team while a customer is on the phone, and drafts customers, jobs, estimates, invoices, purchase orders and 13+ other record types from typed or dictated requests using your item list and prices; every draft stops on a card a person reviews and approves. FieldPulse says Maverick never messages customers, cannot bulk create or delete records, charge cards or process payments, sees only what your account can see, and that neither FieldPulse nor its AI providers train AI on your data. Operator AI, an add-on, answers after-hours, declined or overflow calls (live staff get the call first), asks qualifying questions such as service type and location, books jobs into the schedule, alerts technicians by SMS or email, routes urgent calls by phone-tree rules you set and, per the Field Intelligence page, holds conversations in 30+ languages. Chat AI, also an add-on, answers questions and books jobs from your website chat and can hand a conversation to Operator AI or your team.

WHO IT'S FOR

Residential and commercial trade service businesses from small teams to franchises: HVAC-R, electrical, plumbing, garage door, locksmith, appliance repair, fire and security and similar trades.

PRICING MODEL (AS PUBLICLY STATED)

No public prices (quote / sales) Billing basis: not stated

No public prices. The pricing page (read Oct 18, 2026) says FieldPulse is seat-based: you buy a set number of seats up front for the contract term, the rate depends on what each seat can access, and a quote comes from a form that asks for industry and number of employees. Add-ons (Operator AI, Chat AI, Engage VoIP, Fleet Tracking, Pricebook, Dynamic Proposals and Custom Forms) are priced separately, some flat, some by consumption and some by seat; Engage is priced by line and license. Maverick is included in the base subscription. No free trial (a demo instead); the FAQ says prices on third-party review sites are not verified by FieldPulse. Confirm with FieldPulse.

Prices change; check the vendor page. The label above is from our recorded pricing text, not a ranking; see the pricing index.

Facts last checked: Oct 18, 2026

USER REVIEWS

Reviews are the opinions of individual users, not Means & Methods Lab test results. Every review is held for moderation before it appears. Reviewers who work for, are paid by, or have a financial relationship with FieldPulse or a competitor must disclose it; disclosed affiliations are shown with the review. Reviews and moderation are never for sale.

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