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FieldPulse vs Jobber

Two field service platforms with an in-account AI assistant and an AI receptionist. FieldPulse is quote-only and seat-based, with its Maverick assistant included and Operator AI call answering as an add-on; Jobber publishes prices by plan and team size. Pages read Oct 18, 2026; desk research, not tested, no winner.

DESK RESEARCH, NOT TESTED. Compiled from vendors' public websites (accessed Oct 18, 2026). Vendor claims are not verified by Means & Methods Lab. No scores or rankings.

In short: FieldPulse (Field service management with the Maverick AI assistant and Operator AI call answering; no public prices (quote / sales)) vs Jobber (Home service field management with Jobber AI and an AI Receptionist; vendor publishes prices). Facts last checked Oct 18, 2026. No winner declared; not tested.

Side by side

FieldPulse vs Jobber: vendor-published facts side by side
Sheet rowFieldPulseJobber
CategoryField service management with the Maverick AI assistant and Operator AI call answeringHome service field management with Jobber AI and an AI Receptionist
AI role (our label)AI features added to established productAI features added to established product
What it doesField service management software for residential and commercial trade service businesses (its industry list includes HVAC-R, electrical, plumbing, garage door, locksmith, property management, appliance repair, commercial equipment, fire and security, septic and A/V installation, plus franchises): scheduling and dispatching, work orders, jobs and projects, custom workflows (ClearPath), estimates and invoices, payments and financing, job costing, QuickBooks integration, inventory, dashboards and reporting, customer communication, customer and booking portals, maintenance agreements, asset management and a mobile app. It groups its AI as Field Intelligence (pages read Oct 18, 2026). Maverick, an assistant for owners and office staff included in the base subscription, answers questions about revenue, open invoices and jobs from live FieldPulse data, finds records from loosely worded questions, builds reports you can pin to a dashboard or have emailed on a schedule, finds open times with the right team while a customer is on the phone, and drafts customers, jobs, estimates, invoices, purchase orders and 13+ other record types from typed or dictated requests using your item list and prices; every draft stops on a card a person reviews and approves. FieldPulse says Maverick never messages customers, cannot bulk create or delete records, charge cards or process payments, sees only what your account can see, and that neither FieldPulse nor its AI providers train AI on your data. Operator AI, an add-on, answers after-hours, declined or overflow calls (live staff get the call first), asks qualifying questions such as service type and location, books jobs into the schedule, alerts technicians by SMS or email, routes urgent calls by phone-tree rules you set and, per the Field Intelligence page, holds conversations in 30+ languages. Chat AI, also an add-on, answers questions and books jobs from your website chat and can hand a conversation to Operator AI or your team.Field service management software for home service businesses in 50+ industries including HVAC, plumbing and landscaping (its AI page, read Oct 18, 2026): online booking, quotes, invoices and online payments, scheduling and route optimization, a client hub, two-way texting, automations, job costing, time tracking with geofenced visit timers, receipt capture into job expenses, QuickBooks Online sync and an app marketplace of 100+ tools. Its AI features: Jobber AI, a business assistant by chat on web and mobile and by voice on mobile, which answers questions about your business from your data and insights from other home service companies and can turn live data into a custom report; Jobber AI Voice for field workers, who can log notes and update jobs hands-free in any language with note translation; Rewrite for client messages; and Receptionist, which answers calls and texts 24/7, books visits using your online booking settings, creates work requests or takes messages, texts back callers who hang up, transfers the call or texts you on keywords you choose (for example burst pipe or no heat), and logs a summary, transcript and recording of each conversation. A Receptionist Companion that drafts the paperwork while you take a call is listed as coming soon. Vendor claims, not verified by us: 400,000 service pros, and Receptionist handling over 20 calls per week on average without intervention.
Who it's forResidential and commercial trade service businesses from small teams to franchises: HVAC-R, electrical, plumbing, garage door, locksmith, appliance repair, fire and security and similar trades.Home service pros and small to mid-size field teams: HVAC, plumbing, electrical, landscaping, cleaning, painting and similar trades.
Pricing (as publicly stated)No public prices. The pricing page (read Oct 18, 2026) says FieldPulse is seat-based: you buy a set number of seats up front for the contract term, the rate depends on what each seat can access, and a quote comes from a form that asks for industry and number of employees. Add-ons (Operator AI, Chat AI, Engage VoIP, Fleet Tracking, Pricebook, Dynamic Proposals and Custom Forms) are priced separately, some flat, some by consumption and some by seat; Engage is priced by line and license. Maverick is included in the base subscription. No free trial (a demo instead); the FAQ says prices on third-party review sites are not verified by FieldPulse. Confirm with FieldPulse.Published on getjobber.com/pricing (read Oct 18, 2026), with three billing options (monthly with no commitment, monthly on a 1-year commitment, or annual prepaid, quoted per month) and prices that rise with team size. For one user: Core $49 / $39 / $29; Connect $139 / $119 / $99; Grow $199 / $169 / $149; Connect and Grow list higher prices for 2-5, 6-10 and 11-15 person teams (Grow up to $499 / $429 / $399). Plus includes 5 users at $499 / $439 / $399, 10 users at $599 / $499 / $449 and 15 users at $699 / $599 / $529. A user is anyone who accesses the account to view or manage the schedule; added users are $29 a month each. The AI-powered Receptionist is listed among Plus features and as an add-on whose price was not shown on the page we read. 14-day free trial of Grow with no credit card; annual prepaid is non-refundable. Franchise and multi-location pricing via its Partnerships team.
Test statusNot tested. No scores.Not tested. No scores.
Vendor links
Sources

Facts last checked: Oct 18, 2026. Prices change; check the vendor page before relying on them.

Where the vendor descriptions differ

  • Assistant: FieldPulse's Maverick answers questions from live account data, builds scheduled reports and drafts customers, jobs, estimates, invoices and purchase orders that wait on an approval card; FieldPulse says it never messages customers or takes payments. Jobber AI answers business questions by chat or voice from your data and insights from other home service companies and can build a custom report; Jobber AI Voice lets field workers log notes hands-free.
  • Call answering: FieldPulse's Operator AI picks up after-hours, declined or overflow calls once live staff have had the first chance, books jobs and routes urgent calls by your rules, in 30+ languages per its Field Intelligence page; Chat AI covers website chat. Jobber's Receptionist answers calls and texts 24/7, books from your online booking settings, texts back callers who hang up and transfers or texts you on keywords you choose.
  • Pricing: FieldPulse is seat-based by quote, with add-ons priced flat, by consumption or by seat, and no free trial. Jobber lists one-user plans from $29 (Core) to $149 (Grow) a month billed annually, Plus from $399 with 5 users, $29 per added user, and a 14-day free trial; Receptionist is listed on Plus and as an add-on.
  • Who each says it serves: FieldPulse lists residential and commercial trades and franchises (HVAC-R, electrical, plumbing, fire and security and others); Jobber says home service pros in 50+ industries.

Paraphrased from the sources listed above. Vendor claims are reported as claims.

What we can't tell you yet

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