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Knowify vs FieldPulse

Two job management platforms for trade contractors, both with AI added to an established product. Knowify is built around project work for commercial and residential trades (estimates, contracts, change orders, AIA billing and job costing), with Service Pro as an add-on for service calls. FieldPulse is field service management for trade service businesses (scheduling, dispatch, work orders, estimates and invoices), with project features alongside. They overlap on estimating, scheduling, invoicing and job costing but start from different kinds of work (our reading). Desk research from vendor sites read Nov 3, 2026; no winner.

DESK RESEARCH FROM VENDOR SITES. Compiled from vendors' public websites (accessed Nov 3, 2026). Vendor claims are not verified by Means & Methods Lab. No scores or rankings.

In short: Knowify (Trade contractor job management; vendor publishes prices) vs FieldPulse (Field service management with the Maverick AI assistant and Operator AI call answering; no public prices (quote / sales)). Facts last checked Nov 3, 2026. No winner declared; desk research from vendor sites.

Side by side

Knowify vs FieldPulse: vendor-published facts side by side
Sheet rowKnowifyFieldPulse
CategoryTrade contractor job managementField service management with the Maverick AI assistant and Operator AI call answering
AI role (our label)AI features added to established productAI features added to established product
What it doesProject and service management software for trade contractors, billed as QuickBooks-first, from estimates to AIA billing and job costing. Features listed: estimating, proposals and contracts, change orders, RFIs and submittals, scheduling, time tracking, subcontractor and inventory management, daily logs, dispatch, AIA billing, budgeting, prevailing wage, job costing and fleet tracking, with U.S.-based onboarding and support. AI: the menu lists Knowify AI, an AI Connector and a Prompt library; the homepage says the AI Connector links Knowify to Claude, ChatGPT and other AI tools so you can ask about job margins, billing, labor and collections based on your Knowify projects. The pricing table lists the AI Connector on Advanced and Enterprise (not Core) and Custom Forms ("powered by Knowify AI") on Enterprise only. Customer quotes are not used.Field service management software for residential and commercial trade service businesses (its industry list includes HVAC-R, electrical, plumbing, garage door, locksmith, property management, appliance repair, commercial equipment, fire and security, septic and A/V installation, plus franchises): scheduling and dispatching, work orders, jobs and projects, custom workflows (ClearPath), estimates and invoices, payments and financing, job costing, QuickBooks integration, inventory, dashboards and reporting, customer communication, customer and booking portals, maintenance agreements, asset management and a mobile app. It groups its AI as Field Intelligence. Maverick, an assistant for owners and office staff marked New and included on every plan, answers questions about revenue, open invoices and jobs from live FieldPulse data, finds records from loosely worded questions, builds reports you can pin to a dashboard or have emailed on a schedule, finds open times with the right team while a customer is on the phone, and drafts customers, jobs, estimates, invoices, purchase orders and 13+ other record types from typed or dictated requests using your item list and prices; every draft stops on a card a person reviews and approves. FieldPulse says Maverick never messages customers, cannot bulk create or delete records, charge cards or process payments, sees only what your account can see, and that neither FieldPulse nor its AI providers train AI on your data. Operator AI, an add-on, answers after-hours, declined or overflow calls 24/7 (live staff get the call first), asks qualifying questions such as service type and location, books jobs into the schedule, alerts technicians by SMS or email, routes urgent calls by custom phone-tree rules and holds conversations in 30+ languages. Chat AI, also an add-on, answers questions and books jobs from your website chat and can hand a conversation to Operator AI or your team. Rating lines, review counts and revenue figures are vendor marketing and are not used.
Who it's forCommercial and residential trade contractors (electrical, plumbing, HVAC, painting, concrete, excavating, and more).Residential and commercial trade service businesses from small teams to franchises: HVAC-R, electrical, plumbing, garage door, locksmith, appliance repair, fire and security and similar trades.
Pricing (as publicly stated)Tiered: Core, Advanced, Enterprise. Homepage says plans start at $99/month; the pricing page shows Core at $99 or $149/month (includes 1 user) and Advanced at $329 or $399/month (includes 10 users) depending on yearly vs monthly billing; each additional user $29/month; Enterprise (Talk to us) adds unlimited users and priority support. The plan table lists 1, 3 and 5 included one-on-one onboarding sessions on Core, Advanced and Enterprise. Add-ons on the same page: Service Pro (real-time dispatching, equipment history, appointment reminders, inventory, payment processing) shown at $99 and $199/month (confirm which applies to your billing term); live vehicle tracking through FleetSharp from $25 or $35 per vehicle per month, with Fleet Essentials $25, Fleet Safety $45 (adds an AI dashcam with AI safety alerts and driver coaching) and Fleet Safety+ $60 (adds a rear camera) per vehicle per month; equipment tracking $19 per unit per month; tool tracking $99/month for unlimited tools (requires at least one tracked vehicle); hardware sold at cost on annual plans and included free on 2- and 3-year terms (tool tags $16, driver fobs $15). 14-day free trial.No public prices. The pricing page says FieldPulse is seat-based: you buy a set number of seats up front for the contract term, the rate depends on what each seat can access, and a quote comes from a form that asks for industry and number of employees. Optional premium products (Engage VoIP, priced by line and license on request; Operator AI; Chat AI; Pricebook; FieldPulse Payments; FieldPulse Financing; Fleet Tracking; Dynamic Proposals; Custom Forms) are priced separately, some flat, some by consumption and some by seat, without figures. Maverick is included on all plans. No free trial (a demo instead); the FAQ says prices on third-party review sites are not verified by FieldPulse. Confirm with FieldPulse.
User reviewsNo reviews yet. Read or writeNo reviews yet. Read or write
Vendor links
Sources

Facts last checked: Nov 3, 2026. Prices change; check the vendor page before relying on them.

Where the vendor descriptions differ

  • Who it is for (vendor pages): Knowify names commercial and residential trade contractors such as electrical, plumbing, HVAC, painting, concrete and excavating. FieldPulse names residential and commercial trade service businesses from small teams to franchises, including HVAC-R, electrical, plumbing, garage door, locksmith, appliance repair and fire and security.
  • Core workflows: Knowify lists estimating, proposals and contracts, change orders, RFIs and submittals, scheduling, time tracking, subcontractor and inventory management, daily logs, dispatch, AIA billing, budgeting, prevailing wage and job costing, and calls itself QuickBooks-first. FieldPulse lists scheduling and dispatching, work orders, jobs and projects, custom workflows, estimates and invoices, payments and financing, job costing, a QuickBooks integration, inventory, maintenance agreements, asset management, customer and booking portals and a mobile app.
  • AI (vendor statements): Knowify's AI Connector links an account to Claude, ChatGPT and other AI tools to ask about job margins, billing, labor and collections; its plan table lists the connector on Advanced and Enterprise and Custom Forms (powered by Knowify AI) on Enterprise. FieldPulse's Maverick assistant, included on every plan, answers questions from live FieldPulse data, builds reports and drafts estimates, invoices and other records that a person reviews and approves; Operator AI (an add-on) answers after-hours, declined or overflow calls and books jobs, and Chat AI (an add-on) answers website chat.
  • Pricing (read Nov 3, 2026): Knowify publishes prices: Core $99 or $149 a month with 1 user and Advanced $329 or $399 with 10 users depending on yearly or monthly billing, $29 a month per added user, Enterprise by quote, add-ons such as Service Pro and FleetSharp vehicle tracking, and a 14-day free trial. FieldPulse publishes no prices: it is seat-based, quoted after a form asking for industry and employee count, with premium products such as Operator AI, Chat AI and Fleet Tracking priced separately, and a demo instead of a free trial.
  • AI tags: we tag both as AI features added to an established product.
  • Not used here: Knowify's customer quotes and FieldPulse's ratings, review counts and revenue figures (vendor material). Facts for both tools come from vendor websites (desk research).

Paraphrased from the sources listed above. Vendor claims are reported as claims.

What users say

The facts above come from vendor websites. Whether either tool is any good for your work is something only people who use them can say. These are member reviews, all ratings shown, never edited or removed for being negative.

Used either of these? Share your take

Good or bad, an honest review from an estimator, PM or super helps the next team more than another vendor demo. You post under a handle; your email is never shown.

Questions to ask in your review

  • What FieldPulse costs for your seat count and add-ons next to Knowify's listed plans and per-user charge
  • How each handles AIA progress billing, retainage and change orders on commercial jobs
  • How much each AI feature can change in your account versus only read and draft
  • What did you use it for, on what kind of work and project size?
  • How long did setup and training take, and who on your team did it?
  • What does it cost you in practice, compared with what the sales call said?

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