Service Fusion

Field service management software for service businesses in HVAC and refrigeration, plumbing, electrical and the other trades in its industry menu (among them appliance repair, garage door, roofing, remodeling, solar, landscaping and septic): customer management, estimates and jobs, scheduling and dispatching with route planning, invoicing and integrated payments, QuickBooks Online and Desktop integration, project management, reporting, a technician mobile app, service agreements, job costing, inventory, eSign documents, a customer web portal, GPS fleet tracking and, on Pro, an open API. AI shows up in two places on the pages we read (Oct 18, 2026). Its AI Phone Answering page describes ZyraTalk, an AI call answering service from the same EverPro group, which answers calls 24/7, asks clarifying questions, books appointments into the Service Fusion schedule, creates customer records and follow-up tasks, escalates urgent calls to a person and logs a transcript, recording and key data for each call; it also lists an AI webchat for your website and outbound calls that follow up on pending estimates, completed jobs, membership renewals and unpaid invoices. ServiceCall.ai, Service Fusion's phone add-on, is described as combining VoIP and artificial intelligence and lists call and voicemail transcription, call tracking linked to jobs and estimates, call queues, call scripts, recording and Ring-a-Tech routing; it requires a Service Fusion subscription. Vendor claims, not verified by us: over 7,000 service companies, and more than 1 million customer conversations handled by ZyraTalk.

Home and commercial service contractors of any team size that want one price regardless of headcount: HVAC, plumbing, electrical and similar trades.

Vendor publishes prices Billing basis: flat monthly plan per company

Published on servicefusion.com/pricing (read Oct 18, 2026), with unlimited users on every plan: Starter $208, Plus $325 and Pro $533 a month billed annually as one payment (the page says this saves 15%), or $245, $382 and $627 month to month. No contract is required. Plus adds job photo uploads, inventory, job costing and integrated voice and text; Pro adds the open API, custom and eSign documents, a customer web portal and progress billing and recurring invoicing. ServiceCall.ai and GPS Fleet Tracking are add-ons on every plan with prices not shown; ServiceCall.ai's standard plan includes up to 2,000 talk minutes per user, pooled across users, billed with the subscription. ZyraTalk AI call answering is not priced on the pages we read.

Prices change; check the vendor page. The label above is from our recorded pricing text, not a ranking; see the pricing index.

Facts last checked: Oct 18, 2026

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• https://www.servicefusion.com (accessed Oct 18, 2026)
• https://www.servicefusion.com/pricing (accessed Oct 18, 2026)
• https://www.servicefusion.com/ai-call-answering-service (accessed Oct 18, 2026)
• https://www.servicefusion.com/servicecall-call-tracker (accessed Oct 18, 2026)