illumend vs TrustLayer
Two certificate of insurance (COI) tracking platforms that both exhibit at Procore Groundbreak 2026. illumend, from myCOI, says its AI, Lumie, runs the compliance workflow and makes the compliance decision; TrustLayer is a third-party risk platform with AI COI review and a free Starter tier for up to 50 vendors. Vendor pages re-checked Oct 19, 2026; desk research, not tested, no winner.
DESK RESEARCH, NOT TESTED. Compiled from vendors' public websites (accessed Oct 19, 2026). Vendor claims are not verified by Means & Methods Lab. No scores or rankings.
In short: illumend (myCOI) (AI COI tracking; no public prices (quote / sales)) vs TrustLayer (COI tracking & third-party risk; free option; paid prices not listed). Facts last checked Oct 19, 2026. No winner declared; not tested.
Side by side
| Sheet row | illumend (myCOI) | TrustLayer |
|---|---|---|
| Category | AI COI tracking | COI tracking & third-party risk |
| AI role (our label) | AI-first | AI features added to established product |
| What it does | COI tracking software from myCOI, run by "Lumie", an AI the vendor says is trained on 16 years of myCOI compliance expertise. The vendor says Lumie contacts partners with the exact requirements, guides them, reads each COI or endorsement line by line (additional insureds, waivers of subrogation, primary and non-contributory, per-project aggregates) and makes the compliance decision, then handles renewals. Procore integration listed. Vendor cites 45M+ insurance documents managed (vendor claim). Re-checked Oct 19, 2026: the homepage says Lumie reviews every COI in minutes and that humans handle edge cases (vendor claims). | Third-party risk management and certificate-of-insurance tracking platform that the vendor describes as powered by AI. Vendor says it reads each COI, checks it against your standards and industry benchmarks, and flags gaps in coverage, learning from 400,000+ COIs a month across a network of 517,000+ companies (vendor claims). Also lists vendor onboarding, automated reminder emails and error flags, no sign-in required for vendors, access for brokers, instant linking for project managers, collection of W-9s and contracts alongside COIs, and data preparation for litigation. Pitched to risk managers, finance teams (confirm vendors are compliant before paying), executives, coordinators, brokers and carriers. Homepage features named customer and G2 quotes (vendor-published). |
| Who it's for | Companies managing third-party insurance compliance. | Risk managers, compliance coordinators and finance teams at contractors, homebuilders and real estate developers; insurance brokers and carriers. |
| Pricing (as publicly stated) | No public prices found (checked Oct 16 and Oct 19, 2026): the vendor site has no pricing or plans link in its navigation or footer, and /pricing and /plans return a not-found page. The site's calls to action are "Get started", "Request a demo", "Schedule a demo" ("Schedule Demo" on Oct 19, 2026). Confirm current pricing with the vendor. | Plans page (read Oct 17, 2026; linked in the site footer) lists Starter (Free), free up to 50 vendors, with expirations and renewals, messaging and collaboration, basic reporting, custom data and AI document collection and classification. Pro (0-1500+ vendors; adds BI reporting, Procore, CMiC and Vista Viewpoint integrations, white-glove onboarding, AI Smart Requirements and W-9 extraction) and Complete (adds unlimited users, real-time support, custom integrations and a dedicated account manager) go through a demo, and no paid prices are listed. trustlayer.io/pricing returned 404 on Oct 16 and Oct 17, 2026; the homepage says vendors, brokers and project managers can collaborate on the platform at no cost to them. Re-checked Oct 19, 2026: plans unchanged; Pro and Complete list TrustLayer Plus as an optional add-on. (Checked Oct 16, Oct 17 and Oct 19, 2026.) |
| Test status | Not tested. No scores. | Not tested. No scores. |
| Vendor links | ||
| Sources |
Facts last checked: Oct 19, 2026. Prices change; check the vendor page before relying on them.
Where the vendor descriptions differ
- AI role: illumend says Lumie contacts partners with the exact requirements, guides them, reads every line of each COI or endorsement against your contract requirements, makes the compliance decision and handles renewals, with humans handling edge cases. TrustLayer says it reads each COI, checks it against your standards and industry benchmarks and flags coverage gaps; its Pro plan adds AI Smart Requirements and W-9 document extraction.
- Scope: illumend's homepage focuses on COIs and endorsements (additional insureds, waivers of subrogation, primary and non-contributory, per-project aggregates). TrustLayer also lists vendor onboarding, W-9s and contracts collected alongside COIs, data preparation for litigation, access for brokers and no sign-in for vendors, and says its customers span construction, insurance, real estate, retail, lending and other industries.
- Integrations: illumend lists Procore. TrustLayer's Pro plan lists Procore, CMiC and Viewpoint Vista integrations, and Complete adds custom integrations.
- Pricing (checked Oct 19, 2026): illumend publishes no prices; /pricing returns a not-found page and the calls to action are demo requests. TrustLayer's plans page lists Starter free for up to 50 vendors; Pro and Complete go through a demo with no paid prices listed, and TrustLayer Plus is an optional add-on.
- Vendor claims (not verified): illumend says Lumie is trained on 16 years of myCOI compliance expertise, cites 45M+ insurance documents managed and says Lumie reviews every COI in minutes. TrustLayer says it learns from 400,000+ COIs a month across a network of 517,000+ companies. Not measured the same way.
- Neither tool has been tested by Means & Methods Lab; ask each vendor how a disputed compliance decision is reviewed and corrected.
Paraphrased from the sources listed above. Vendor claims are reported as claims.
What we can't tell you yet
Which tool is better for your work. That needs testing on the same package with a verified answer key. Planned measures for this comparison:
- Accuracy of each tool's compliance decision on the same set of deficient certificates and endorsements
- Time from a subcontractor's upload to a compliance decision on the same documents
- Outside Means & Methods Lab's current benchmark scope.
See the methodology and leaderboard status.
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