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Jobber vs FieldEdge

Two field service platforms for HVAC, plumbing and electrical work, aimed at different sizes of shop and with very different AI stories. Jobber publishes prices by plan and team size and builds in Jobber AI, Voice and an AI Receptionist add-on. FieldEdge targets multi-truck contractors, sells Select, Premier and Elite plans by quote, and names no AI features on the pages we read. Not like-for-like. Desk research from vendor pages read Oct 29, 2026; not tested, no winner.

DESK RESEARCH, NOT TESTED. Compiled from vendors' public websites (accessed Oct 29, 2026). Vendor claims are not verified by Means & Methods Lab. No scores or rankings.

In short: Jobber (Home service field management with Jobber AI and an AI Receptionist; vendor publishes prices) vs FieldEdge (Field service management for multi-truck HVAC, plumbing and electrical contractors; no public prices (quote / sales)). Facts last checked Oct 29, 2026. No winner declared; not tested.

Side by side

Jobber vs FieldEdge: vendor-published facts side by side
Sheet rowJobberFieldEdge
CategoryHome service field management with Jobber AI and an AI ReceptionistField service management for multi-truck HVAC, plumbing and electrical contractors
AI role (our label)AI features added to established productNot AI-first
What it doesField service management software for home service businesses in 50+ industries including HVAC, plumbing and landscaping (its AI page, read Oct 18, 2026): online booking, quotes, invoices and online payments, scheduling and route optimization, a client hub, two-way texting, automations, job costing, time tracking with geofenced visit timers, receipt capture into job expenses, QuickBooks Online sync and an app marketplace of 100+ tools. Its AI features: Jobber AI, a business assistant by chat on web and mobile and by voice on mobile, which answers questions about your business from your data and insights from other home service companies and can turn live data into a custom report; Jobber AI Voice for field workers, who can log notes and update jobs hands-free in any language with note translation; Rewrite for client messages; and Receptionist, which answers calls and texts 24/7, books visits using your online booking settings, creates work requests or takes messages, texts back callers who hang up, transfers the call or texts you on keywords you choose (for example burst pipe or no heat), and logs a summary, transcript and recording of each conversation. A Receptionist Companion that drafts the paperwork while you take a call is listed as coming soon. Vendor claims, not verified by us: 400,000 service pros, and Receptionist handling over 20 calls per week on average without intervention. Re-read Oct 19, 2026: unchanged; Receptionist Companion is still listed as coming soon. Re-checked Oct 21, 2026: the AI page is now organized around Custom Report Builder, Automations (Jobber suggests automations and can send follow-ups, draft quotes and flag high-value jobs), Rewrite, AI Receptionist, Voice (100+ tasks hands-free from the mobile app) and Recommendations (business advice from your data and patterns across thousands of home service companies). The Receptionist Companion was not mentioned on the AI page in today's read. Re-checked Oct 23, 2026: AI page unchanged in substance (Custom Report Builder, Automations, Rewrite, AI Receptionist, Voice with 100+ hands-free tasks, Recommendations). The Receptionist page lists Receptionist Companion as coming soon and says calls and texts can be switched on separately and existing numbers kept through call forwarding. User counts and quotes are vendor material and not used. Re-checked Oct 25, 2026: pricing page unchanged in substance (Jobber AI Voice, Jobber AI Chat, AI custom report builder, auto-drafted quotes, Jobber AI Voice for Field Workers with note translation; Receptionist for 24/7 call and text answering, shown as an add-on on lower plans and listed among Plus features; Marketing Suite add-on; QuickBooks Online and Xero sync). The footer links a page titled Hey AI, learn about us aimed at AI assistants; it was not used as a source. Customer quotes are not used. Re-checked Oct 27, 2026: homepage and pricing page unchanged in substance.Field service management software for HVAC, plumbing, electrical, locksmith, appliance repair and other service contractors, aimed at multi-truck operations (homepage, read Oct 18, 2026): call booking, scheduling and dispatching from a central dispatch board with GPS tracking, work orders and a technician mobile app, quotes and invoices, a pricebook with flat-rate pricing, purchases and replenishment, service agreements, reporting, tech time tracking, integrated SMS texting and QuickBooks Online and Desktop sync. Add-on products include FieldEdge Payments, FieldEdge Flat Rate (an equipment and repairs pricing database), Proposal Pro (good, better, best options for the homeowner), MarketingEdge (email marketing and two-way texting) and a Consumer Management Portal; the company also sells a separate product, ESC. We found no AI features named on the pages we read (homepage, pricing, scheduling and dispatching, and What's New, which lists multiple technician assignments per work order, online appointment requests, two-way SMS and a Mobile 2.0 app in development). The homepage describes smart dispatching with GPS tracking and intelligent task assignment without saying it uses AI. We list FieldEdge as a comparison point for the AI features of other field service platforms. Re-read Oct 19, 2026: still no AI features named; What's New lists Mobile 2.0 work in progress (forms in internal testing, equipment under development, work order details and invoices in design, offline mode in rolling development). Re-checked Oct 20, 2026: still no AI features named on the homepage, pricing, scheduling and dispatching or What's New pages (smart dispatching is still described as GPS tracking and intelligent task assignment); What's New lists the same Mobile 2.0 work in progress and says Mobile 1.0 feature updates and defect fixes resume once the vendor's Maui migration is complete. Re-checked Oct 22, 2026: still no AI features named on the homepage, pricing, scheduling and dispatching or What's New pages (smart dispatching is still described as GPS tracking and intelligent task assignment). What's New now also lists Payments and expanded information and actions for secondary technicians among the Mobile 2.0 items in progress, and the site banner invites demo bookings for limited-time discounts (no discount amount given). Homepage ROI and time-saved figures and customer quotes not used. Re-checked Oct 23, 2026: still no AI features named on the homepage, pricing or What's New pages (smart dispatching is still described as GPS tracking and intelligent task assignment); What's New lists the same Mobile 2.0 items in progress and the banner still offers limited-time demo discounts with no amount given. Re-checked Oct 25, 2026: homepage and pricing page unchanged in substance (HVAC, plumbing and electrical; performance tracking across business units, marketing-to-revenue attribution, good-better-best price book, field invoicing and payments, unified dispatch); still no AI features named. The pricing FAQ still says there is no free trial because onboarding is done with its team. Re-checked Oct 27, 2026 (also read for a compare): still no AI features named on the homepage, pricing or future-features pages; smart dispatching is still described as GPS tracking and intelligent task assignment. Re-checked Oct 29, 2026: pricing page unchanged in substance (Select, Premier and Elite; Elite lists Proposal Pro, MarketingEdge with two-way texting, warehouse inventory and the Consumer Management Portal; onboarding specialist, Navigator and Field Services Academy on all plans).
Who it's forHome service pros and small to mid-size field teams: HVAC, plumbing, electrical, landscaping, cleaning, painting and similar trades.Small and mid-market multi-truck service contractors in HVAC, plumbing and electrical, plus locksmith, appliance repair and similar trades.
Pricing (as publicly stated)Published on getjobber.com/pricing (read Oct 18, 2026; unchanged Oct 19, 2026), with three billing options (monthly with no commitment, monthly on a 1-year commitment, or annual prepaid, quoted per month) and prices that rise with team size. For one user: Core $49 / $39 / $29; Connect $139 / $119 / $99; Grow $199 / $169 / $149; Connect and Grow list higher prices for 2-5, 6-10 and 11-15 person teams (Grow up to $499 / $429 / $399). Plus includes 5 users at $499 / $439 / $399, 10 users at $599 / $499 / $449 and 15 users at $699 / $599 / $529. A user is anyone who accesses the account to view or manage the schedule; added users are $29 a month each. The AI-powered Receptionist is listed among Plus features and as an add-on (no add-on price was shown on Oct 18; see the Oct 29 note). 14-day free trial of Grow with no credit card; annual prepaid is non-refundable. Franchise and multi-location pricing via its Partnerships team. Re-checked Oct 21, 2026: list prices unchanged (one user: Core $49 / $39 / $29, Connect $139 / $119 / $99, Grow $199 / $169 / $149; Plus 5 users $499 / $439 / $399 and 10 users $599 / $499 / $449; added users $29 a month; 14-day Grow trial with no credit card). The page also shows a promotion marked as ending October 30 with lower introductory rates for the first 3 or 12 months (up to 40% off, per the page). Re-checked Oct 23, 2026: list prices unchanged (Core $49/$39/$29, Connect $139/$119/$99, Grow $199/$169/$149 for one user; Plus from $499/$439/$399 with 5 users; added users $29 a month). The page's promotion now states it ends Oct 30, 2026 at 11:59 p.m. PT for new customers on Core, Connect, Grow and Plus; promotional prices are not repeated here. Re-checked Oct 25, 2026: list prices unchanged (Core $49/$39/$29, Connect $139/$119/$99, Grow $199/$169/$149 for one user, monthly / monthly with a 1-year commitment / billed annually; Plus from $499/$439/$399 with 5 users; added users $29 a month; card processing 2.9% + 30 cents, Tap to Pay 2.7% + 30 cents, ACH 1%). The promotion marked as ending October 30 is still shown; promotional prices are not repeated here. Re-checked Oct 27, 2026: list prices unchanged (Core $49/$39/$29, Connect $139/$119/$99, Grow $199/$169/$149 for one user, monthly / monthly with a 1-year commitment / billed annually; Plus from $499/$439/$399 with 5 users; added users $29 a month; card processing 2.9% + 30 cents, Tap to Pay 2.7% + 30 cents, ACH 1%). The promotion ending October 30, 2026 is still shown; promotional prices are not repeated here. Re-checked Oct 29, 2026: list prices unchanged (Core $49/$39/$29, Connect $139/$119/$99, Grow $199/$169/$149 for one user, monthly / monthly with a 1-year commitment / billed annually; Plus from $499/$439/$399 with 5 users; added users $29 a month). The pricing page's add-on section now shows prices: Jobber AI Receptionist $29 a month, Marketing Suite $99 a month and Sales Pipeline $49 a month (confirm usage terms with Jobber). The promotion ending October 30, 2026 is still shown; promotional prices are not repeated here.No public prices. The pricing page (read Oct 18, 2026; unchanged Oct 19, 2026) lists three plans, Select, Premier and Elite, each behind a Request Pricing button, with 2, 4 and 6 mobile app licenses included; its FAQ says pricing varies with the number of technicians or employees and the add-ons you choose, and that Proposal Pro, MarketingEdge and the Consumer Management Portal can be added to Select and Premier. No free trial; FieldEdge says its team does onboarding, data transfer and training instead. Upgrades are allowed any time and downgrades at the end of the contract period. Confirm with FieldEdge. Re-checked Oct 20, 2026: unchanged (Select, Premier and Elite behind Request Pricing with 2, 4 and 6 mobile app licenses; no free trial; downgrades at the end of the contract period). The plan table shows Proposal Pro, MarketingEdge, Academy and the Consumer Management Portal as Call for Pricing on Select and Premier and included on Elite, and Warehouse Inventory Management on Elite only, for QuickBooks Desktop Enterprise users with Advanced Inventory; the FAQ says Select support is by chat, Premier by email or phone, and Elite gets a dedicated customer success representative. Re-checked Oct 22, 2026: unchanged (Select, Premier and Elite behind Request Pricing with 2, 4 and 6 mobile app licenses; FAQ says pricing varies with technicians or employees and add-ons). The plan table also shows Outbound Call Recording on Elite only, and Performance & Commission and Prospect Tracking on Premier and Elite but not Select. Re-checked Oct 23, 2026: unchanged (Select, Premier and Elite behind Request Pricing with 2, 4 and 6 mobile app licenses; pricing varies with technicians or employees and add-ons). Re-checked Oct 25, 2026: unchanged (Select, Premier and Elite behind Request Pricing; pricing varies with technicians or employees and add-ons; add-ons Call for Pricing). Re-checked Oct 27, 2026: unchanged (Select, Premier and Elite behind Request Pricing with 2, 4 and 6 mobile app licenses; pricing varies with technicians or employees and add-ons; no free trial). Re-checked Oct 29, 2026: unchanged (Select, Premier and Elite, each Request Pricing; no figures).
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Facts last checked: Oct 29, 2026. Prices change; check the vendor page before relying on them.

Where the vendor descriptions differ

  • Who each is for: Jobber says it serves home service pros in 50+ industries, and its pricing page quotes plans by team size from one user up to 15-person teams. FieldEdge describes Premier as advanced tools for established multi-truck operations and Elite as comprehensive solutions for large-scale multi-truck companies.
  • AI: Jobber lists Jobber AI (chat and voice answers from your business data and custom reports), Jobber AI Voice for field workers, Rewrite for client messages, auto-drafted quotes and the AI Receptionist, which answers calls and texts 24/7, books visits and logs summaries and transcripts. FieldEdge's pages name no AI features; its homepage describes smart dispatching with GPS tracking and intelligent task assignment without calling it AI.
  • Dispatch and pricing tools: FieldEdge has basic dispatching on Select and advanced dispatching on Premier and Elite, flat-rate pricing in every plan, and Proposal Pro, MarketingEdge two-way texting, warehouse inventory and a consumer portal on Elite. Jobber covers scheduling with route optimization, quotes, invoices, a client hub, two-way texting and automations.
  • Pricing (checked Oct 29, 2026): Jobber publishes prices, for one user Core $49, Connect $139 and Grow $199 a month with no commitment (lower with a 1-year commitment or annual billing), Plus from $499 a month with 5 users, added users $29 a month, and AI Receptionist listed as a $29-a-month add-on. FieldEdge shows no prices: Select, Premier and Elite sit behind Request Pricing with 2, 4 and 6 mobile app licenses included, and it offers no free trial (its team handles onboarding instead). See each tool page for detail.
  • Not used here: Jobber's user counts, call-volume claim, promotional prices and customer quotes, and FieldEdge's ROI figures and quotes (vendor material). Neither tool has been tested by Means & Methods Lab.

Paraphrased from the sources listed above. Vendor claims are reported as claims.

What users say

The facts above come from vendor websites. Whether either tool is any good for your work is something only people who use them can say. These are member reviews, all ratings shown, never edited or removed for being negative.

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Questions to ask in your review

  • What FieldEdge costs for your truck count compared with Jobber's published team-size prices
  • Whether FieldEdge plans any AI features in its Mobile 2.0 work
  • What did you use it for, on what kind of work and project size?
  • How long did setup and training take, and who on your team did it?
  • What does it cost you in practice, compared with what the sales call said?
  • Where does it fall short, and what would make you switch?

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