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All tool pages are desk research, not tested · Round 1 testing not started

Jobber vs Workiz

Two field service platforms for home service and trade businesses that both sell 24/7 AI answering. Jobber publishes prices by plan and team size; Workiz lists plans and Genius AI add-ons without prices. Pages read Oct 18, 2026; desk research, not tested, no winner.

DESK RESEARCH, NOT TESTED. Compiled from vendors' public websites (accessed Oct 18, 2026). Vendor claims are not verified by Means & Methods Lab. No scores or rankings.

In short: Jobber (Home service field management with Jobber AI and an AI Receptionist; vendor publishes prices) vs Workiz (Field service management with Genius AI answering and marketing; no public prices (quote / sales)). Facts last checked Oct 18, 2026. No winner declared; not tested.

Side by side

Jobber vs Workiz: vendor-published facts side by side
Sheet rowJobberWorkiz
CategoryHome service field management with Jobber AI and an AI ReceptionistField service management with Genius AI answering and marketing
AI role (our label)AI features added to established productAI features added to established product
What it doesField service management software for home service businesses in 50+ industries including HVAC, plumbing and landscaping (its AI page, read Oct 18, 2026): online booking, quotes, invoices and online payments, scheduling and route optimization, a client hub, two-way texting, automations, job costing, time tracking with geofenced visit timers, receipt capture into job expenses, QuickBooks Online sync and an app marketplace of 100+ tools. Its AI features: Jobber AI, a business assistant by chat on web and mobile and by voice on mobile, which answers questions about your business from your data and insights from other home service companies and can turn live data into a custom report; Jobber AI Voice for field workers, who can log notes and update jobs hands-free in any language with note translation; Rewrite for client messages; and Receptionist, which answers calls and texts 24/7, books visits using your online booking settings, creates work requests or takes messages, texts back callers who hang up, transfers the call or texts you on keywords you choose (for example burst pipe or no heat), and logs a summary, transcript and recording of each conversation. A Receptionist Companion that drafts the paperwork while you take a call is listed as coming soon. Vendor claims, not verified by us: 400,000 service pros, and Receptionist handling over 20 calls per week on average without intervention.Field service management software for home service and trade businesses, from growing teams to multi-location companies and franchises: scheduling, jobs, estimates and invoices, online payments, estimate deposits and consumer financing, client portal, price book, service areas, built-in reports, subcontractor management, QuickBooks Online sync, an integrated phone system and, on higher plans, multi-location management, roles and permissions, service plans, inventory, flat rate, checklists, multi-day jobs, franchise management, purchase orders, Zapier and an open API. Its Genius AI (pricing and Genius Answering pages, read Oct 18, 2026): Genius Leads and Genius Scheduling on the Pro and Ultimate plans; Genius Call insights and Smart messaging in its phone system; and the Genius Phone, Genius Answering and Genius Marketing add-ons. Genius Answering answers calls, emails, SMS, lead sources and website forms 24/7 in English, Spanish or French, books, reschedules or cancels jobs, answers questions on services, pricing and policies, collects details for technicians, live-transfers calls to your team and lets you set custom greetings, questions and answers; you can listen to calls or read summaries. Genius Marketing covers blast and automated campaigns, an AI writer and designers, and a reputation manager.
Who it's forHome service pros and small to mid-size field teams: HVAC, plumbing, electrical, landscaping, cleaning, painting and similar trades.Home service and trade businesses, including HVAC and appliance repair, from growing teams to multi-location companies and franchises.
Pricing (as publicly stated)Published on getjobber.com/pricing (read Oct 18, 2026), with three billing options (monthly with no commitment, monthly on a 1-year commitment, or annual prepaid, quoted per month) and prices that rise with team size. For one user: Core $49 / $39 / $29; Connect $139 / $119 / $99; Grow $199 / $169 / $149; Connect and Grow list higher prices for 2-5, 6-10 and 11-15 person teams (Grow up to $499 / $429 / $399). Plus includes 5 users at $499 / $439 / $399, 10 users at $599 / $499 / $449 and 15 users at $699 / $599 / $529. A user is anyone who accesses the account to view or manage the schedule; added users are $29 a month each. The AI-powered Receptionist is listed among Plus features and as an add-on whose price was not shown on the page we read. 14-day free trial of Grow with no credit card; annual prepaid is non-refundable. Franchise and multi-location pricing via its Partnerships team.No public prices. The pricing page (read Oct 18, 2026) lists Standard, Pro and Ultimate plans behind a Request pricing button and the Genius Phone, Answering and Marketing add-ons with no prices shown; its FAQ says annual plans are discounted compared with monthly billing (no plan figures given) and offers a 7-day free trial with no credit card. Card readers are sold separately. Confirm with Workiz.
Test statusNot tested. No scores.Not tested. No scores.
Vendor links
Sources

Facts last checked: Oct 18, 2026. Prices change; check the vendor page before relying on them.

Where the vendor descriptions differ

  • AI answering: Jobber's Receptionist answers calls and texts, books visits, creates requests or takes messages and transfers on keywords. Workiz Genius Answering answers calls, emails, SMS, lead sources and web forms in English, Spanish or French, books, reschedules or cancels jobs and live-transfers to your team.
  • Other AI: Jobber AI answers business questions and builds reports, with AI Voice for field notes and Rewrite for messages. Workiz lists Genius Leads and Genius Scheduling on Pro and Ultimate, call insights and smart messaging in its phone system, and Genius Marketing with an AI writer.
  • Phones: Workiz includes an integrated phone system on every plan. Jobber's Receptionist uses call forwarding from your existing number.
  • Pricing: Jobber lists Core from $29, Connect from $99, Grow from $149 and Plus from $399 (5 users) a month billed annually, with monthly and 1-year-commitment options. Workiz shows Request pricing for Standard, Pro and Ultimate and says annual plans save $400+.
  • Trials: Jobber 14 days on Grow; Workiz 7 days; both say no credit card.

Paraphrased from the sources listed above. Vendor claims are reported as claims.

What we can't tell you yet

Which tool is better for your work. That needs testing on the same package with a verified answer key. Planned measures for this comparison:

See the methodology and leaderboard status.

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