FieldEdge vs Knowify
Two QuickBooks-linked job management platforms for trade contractors, built from opposite ends of the trade business. Not like-for-like (our reading): FieldEdge is field service management for multi-truck HVAC, plumbing and electrical service companies (call booking, a dispatch board, a flat-rate pricebook, service agreements), while Knowify centers on project work (estimates, AIA billing, change orders, job costing) and sells a Service Pro add-on for service calls. Vendor pages read Oct 20, 2026; desk research, not tested, no winner.
In short: FieldEdge (Field service management for multi-truck HVAC, plumbing and electrical contractors; no public prices (quote / sales)) vs Knowify (Trade contractor job management; vendor publishes prices). Facts last checked Oct 20, 2026. No winner declared; not tested.
Side by side
| Sheet row | FieldEdge | Knowify |
|---|---|---|
| Category | Field service management for multi-truck HVAC, plumbing and electrical contractors | Trade contractor job management |
| AI role (our label) | Not AI-first | AI features added to established product |
| What it does | Field service management software for HVAC, plumbing, electrical, locksmith, appliance repair and other service contractors, aimed at multi-truck operations (homepage, read Oct 18, 2026): call booking, scheduling and dispatching from a central dispatch board with GPS tracking, work orders and a technician mobile app, quotes and invoices, a pricebook with flat-rate pricing, purchases and replenishment, service agreements, reporting, tech time tracking, integrated SMS texting and QuickBooks Online and Desktop sync. Add-on products include FieldEdge Payments, FieldEdge Flat Rate (an equipment and repairs pricing database), Proposal Pro (good, better, best options for the homeowner), MarketingEdge (email marketing and two-way texting) and a Consumer Management Portal; the company also sells a separate product, ESC. We found no AI features named on the pages we read (homepage, pricing, scheduling and dispatching, and What's New, which lists multiple technician assignments per work order, online appointment requests, two-way SMS and a Mobile 2.0 app in development). The homepage describes smart dispatching with GPS tracking and intelligent task assignment without saying it uses AI. We list FieldEdge as a comparison point for the AI features of other field service platforms. Re-read Oct 19, 2026: still no AI features named; What's New lists Mobile 2.0 work in progress (forms in internal testing, equipment under development, work order details and invoices in design, offline mode in rolling development). Re-checked Oct 20, 2026: still no AI features named on the homepage, pricing, scheduling and dispatching or What's New pages (smart dispatching is still described as GPS tracking and intelligent task assignment); What's New lists the same Mobile 2.0 work in progress and says Mobile 1.0 feature updates and defect fixes resume once the vendor's Maui migration is complete. | Project and service management software for trade contractors, billed as a QuickBooks integration, from estimates to AIA billing and job costing. Features listed: estimating, proposals and contracts, change orders, RFIs and submittals, scheduling, time tracking, subcontractor and inventory management, daily logs, dispatch, AIA billing, budgeting, prevailing wage, job costing, and fleet tracking. The site announces Knowify AI and lists an AI Connector. Re-read Oct 16, 2026: the homepage says Knowify now connects to Claude, ChatGPT and other AI tools so you can ask about job margins, billing, labor and collections based on your Knowify projects (vendor description of the AI Connector); daily logs are listed among project-execution features. Re-checked Oct 19, 2026: the homepage still describes the AI Connector for Claude, ChatGPT and other AI tools and links a Knowify Next post introducing Knowify AI. Re-checked Oct 20, 2026: the homepage still describes the AI Connector for Claude, ChatGPT and other AI tools, and the menu lists Knowify AI, AI Connector and a Prompt library; the pricing page's plan table lists the AI Connector on Advanced and Enterprise but not Core, and Custom Forms ("powered by Knowify AI") on Enterprise only. |
| Who it's for | Small and mid-market multi-truck service contractors in HVAC, plumbing and electrical, plus locksmith, appliance repair and similar trades. | Commercial and residential trade contractors (electrical, plumbing, HVAC, painting, concrete, excavating, and more). |
| Pricing (as publicly stated) | No public prices. The pricing page (read Oct 18, 2026; unchanged Oct 19, 2026) lists three plans, Select, Premier and Elite, each behind a Request Pricing button, with 2, 4 and 6 mobile app licenses included; its FAQ says pricing varies with the number of technicians or employees and the add-ons you choose, and that Proposal Pro, MarketingEdge and the Consumer Management Portal can be added to Select and Premier. No free trial; FieldEdge says its team does onboarding, data transfer and training instead. Upgrades are allowed any time and downgrades at the end of the contract period. Confirm with FieldEdge. Re-checked Oct 20, 2026: unchanged (Select, Premier and Elite behind Request Pricing with 2, 4 and 6 mobile app licenses; no free trial; downgrades at the end of the contract period). The plan table shows Proposal Pro, MarketingEdge, Academy and the Consumer Management Portal as Call for Pricing on Select and Premier and included on Elite, and Warehouse Inventory Management on Elite only, for QuickBooks Desktop Enterprise users with Advanced Inventory; the FAQ says Select support is by chat, Premier by email or phone, and Elite gets a dedicated customer success representative. | Tiered: Core, Advanced, Enterprise. Homepage says plans start at $99/month; the pricing page shows Core at $99 or $149/month (includes 1 user) and Advanced at $329 or $399/month (includes 10 users) depending on yearly vs monthly billing; each additional user $29/month; Enterprise adds unlimited users. Add-ons listed on the same page (re-checked Oct 19, 2026): Service Pro (real-time dispatching, equipment history, appointment reminders, inventory, payment processing) shown at $99 and $199/month (confirm which applies to your billing term); live vehicle tracking through FleetSharp from $25 or $35 per vehicle per month, with Fleet Essentials $25, Fleet Safety $45 (adds an AI dashcam with AI safety alerts and driver coaching) and Fleet Safety+ $60 (adds a rear camera) per vehicle per month; equipment tracking $19 per unit per month; tool tracking $99/month for unlimited tools (requires at least one tracked vehicle); hardware sold at cost on annual plans and included free on 2- and 3-year terms (tool tags $16, driver fobs $15). 14-day free trial. (Re-checked Oct 16, 2026; core plan prices unchanged Oct 19, 2026.) Re-checked Oct 20, 2026: no price changes (Core $99 or $149 a month with 1 user, Advanced $329 or $399 with 10 users, $29 a month per added user, Enterprise Talk to us; Service Pro $99 or $199 a month; FleetSharp Fleet Essentials $25, Fleet Safety $45 and Fleet Safety+ $60 per vehicle a month; equipment tracking $19 per unit a month; tool tracking $99 a month; 14-day free trial). The plan table also lists 1, 3 and 5 included one-on-one onboarding sessions on Core, Advanced and Enterprise, with priority support on Enterprise. |
| User reviews | No reviews yet. Read or write | No reviews yet. Read or write |
| Vendor links | ||
| Sources |
Facts last checked: Oct 20, 2026. Prices change; check the vendor page before relying on them.
Where the vendor descriptions differ
- Starting point: FieldEdge lists call booking, scheduling and dispatching from a central dispatch board with GPS tracking, work orders, a technician mobile app, quotes and invoices, a pricebook with flat-rate pricing, purchases and replenishment, service agreements, reporting, tech time tracking and integrated SMS texting. Knowify lists estimates, proposals and contracts (fixed price, cost-plus and T&M), change orders, RFIs and submittals, scheduling, time tracking, subcontracts, daily logs, AIA G702/G703 pay apps with retainage, project budgets, job costing, real-time WIP reporting and prevailing wage; its Service Pro add-on adds real-time dispatching, equipment history, appointment reminders, inventory and payment processing.
- Who it is for (vendor framing): FieldEdge names small and mid-market multi-truck service contractors in HVAC, plumbing and electrical, plus locksmith and appliance repair. Knowify names commercial and residential trade contractors (electrical, plumbing, HVAC, painting, remodeling, concrete, excavating) who run both long projects and service calls.
- AI: the FieldEdge pages we read name no AI features (its smart dispatching is described as GPS tracking and intelligent task assignment), so it stays Not AI-first. Knowify lists Knowify AI and an AI Connector that lets Claude, ChatGPT and other AI tools answer questions about job margins, billing, labor and collections from Knowify data; its plan table puts the AI Connector on Advanced and Enterprise, not Core, and Custom Forms ("powered by Knowify AI") on Enterprise; the FleetSharp Fleet Safety tier adds an AI dashcam. Knowify stays AI features added to an established product.
- QuickBooks: both sync with QuickBooks Online and Desktop. FieldEdge includes the QuickBooks sync on every plan, and its Warehouse Inventory Management (Elite) is only for QuickBooks Desktop Enterprise users with Advanced Inventory. Knowify describes a real-time two-way sync of purchase orders, vendor bills and expenses, payment processing through a QuickBooks Payments account and time approvals into QuickBooks Payroll.
- Selling to homeowners vs billing GCs: FieldEdge sells add-ons for the service call, including Proposal Pro (good, better, best options at the kitchen table), FieldEdge Flat Rate (an equipment and repairs pricing database), MarketingEdge (email marketing and two-way texting) and a Consumer Management Portal. Knowify's billing tools are aimed at contract work: progress billing by contract type, AIA pay apps, retainage and change-order reconciliation, plus a client portal on Advanced.
- Vehicles and equipment: FieldEdge tracks technicians on its dispatch board with GPS. Knowify sells live vehicle tracking through FleetSharp plus equipment and tool tracking as add-ons.
- Pricing (checked Oct 20, 2026): FieldEdge publishes no prices; Select, Premier and Elite are each behind Request Pricing with 2, 4 and 6 mobile app licenses, pricing varies with technician count and add-ons, there is no free trial, and downgrades happen at the end of the contract period. Knowify publishes prices: Core $99 or $149 a month with 1 user and Advanced $329 or $399 with 10 users (depending on yearly or monthly billing), $29 a month per added user, Enterprise on request, Service Pro $99 or $199 a month, FleetSharp from $25 per vehicle a month, and a 14-day free trial.
- Not used here: FieldEdge's hours-saved, percentage and first-year ROI figures, its "trusted by" line and customer quotes; Knowify's "#1 QuickBooks integration" claim, hours-saved quote, other customer quotes and its paid-faster claim. Neither tool has been tested by Means & Methods Lab.
Paraphrased from the sources listed above. Vendor claims are reported as claims.
What users say
The facts above come from vendor websites. Whether either tool is any good for your work is something only people who use them can say. These are member reviews, all ratings shown, never edited or removed for being negative.
FieldEdge
No reviews yet. Used FieldEdge? Yours would be the first.
Knowify
No reviews yet. Used Knowify? Yours would be the first.
Used either of these? Share your take
Good or bad, an honest review from an estimator, PM or super helps the next team more than another vendor demo. You post under a handle; your email is never shown.
Questions to ask in your review
- What FieldEdge costs for a given number of technicians
- Whether Knowify Service Pro handles flat-rate pricebooks and service agreements the way FieldEdge does
- Whether FieldEdge plans AI features
- How each handles a contractor running both service calls and multi-month projects in one company
- What did you use it for, on what kind of work and project size?
- How long did setup and training take, and who on your team did it?
How reviews work: review guidelines and methodology. All reviews: reviews hub.
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